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Overview of the account administration process for company and institution Account Administrators.
Request a Company or Institution Account
A state-licensed company for federally registered institution must submit the Company Account Request Form to gain access to NMLS for the first time.
Choosing your Account Administrators
The Account Administrators for your company are persons of your company’s choosing that will have full access to your company’s record on NMLS and will be able to fill out and submit a complete company record (Form MU1 or MU1R) to any participating state regulator or the Federal Registry.
Creating an Organization User
The Primary or Secondary Account Administrators (AAs) are the only individuals that can create and manage other Organization Users (OUs) to assist with performing tasks in NMLS. Each OU is assigned specific roles by an AA, which determines the tasks that can be performed.
Managing Organization User Information
How Account Administrators can modify organization user information in NMLS.
Modifying Organization User Account Roles
An Account Administrator can remove access or grant additional access to NMLS functionality by modifying the roles the organization user has.
Enabling or Disabling User Accounts
An organization user whose account has been disabled by an account administrator will not be able to log in to NMLS. The user will be able to log in to NMLS only after the account has been enabled by an account administrator.
Deleting a User Account
A deleted organization user account cannot be re-used. A new user account will have to be created by an account administrator in order for the user to log in to NMLS.
Account Administrator and Organization User Initial Log in
Upon the initial login to NMLS, Account Administrators and organization users are required to pay the NMLS subscription fee, register their two-factor credential, and reset their password. In addition, they will be required to create a Security Question and Security Answer.
NMLS Two-Factor Authentication
An overview of how to obtain a two-factor authentication for NMLS if it is required for your account. Also includes security credential options..
Managing Notifications
An Account Administrator or Institution User with the Manage Notification Contacts role can manage notifications for an institution.
This section introduces individual user accounts and profiles in NMLS, including how accounts are created, managed, and updated. It provides an overview of related tasks and explains where users can find detailed instructions for completing common account and profile activities.
Request an Individual NMLS Account
If you are a Mortgage Loan Originator, Control Person, Qualifying Individual, or Branch Manager, you need an NMLS Account to create and attest to your record in NMLS.
NMLS Account Update and Account Recovery
Understand how to update your NMLS account and recover your username and password.
Consolidating and Switching NMLS Accounts
This guide explains the account consolidation process, allowing users with multiple NMLS accounts to use a single login to access all their accounts. Users are encouraged to consolidate their accounts.
Managing NMLS User Profiles
Understand the different capabilities available in NMLS for managing your user profile.
An overview of how to obtain a two-factor authentication for NMLS if it is required for your account. Also includes security credential options..
Two-Factor Authentication Policy Information
Two-factor authentication is a process by which two independent authentication methods (such as a security code produced by a physical token in addition to a username and password) are utilized to increase confidence that an individual attempting to access a secure system is authorized to do so.
Annual Security Credential Subscription Fees
NMLS Account Administrators and organization users must pay a $55 annual subscription fee for each NMLS user account that requires two-factor authentication.
Paying the Security Credential Subscription Fee in NMLS
An annual Credential Subscription fee will be assessed thirty days prior to the expiration of the Credential Subscription, to each NMLS account that uses two-factor authentication. Additionally, NMLS will generate an invoice and an email notification containing the current subscription expiration date.
Registering a Credential
How to register a two-factor credential with NMLS.
De-Registering a Credential
NMLS Account Administrators can de-register an organization user’s VIP Subscription credential.
Migrating Your Credential to a New Mobile Device
How to migrate a two-factor credential to a new mobile device.
The MU1R is the institution filing used in the NMLS Federal Registry to establish a federally chartered or insured institution as a valid employer of mortgage loan originators (MLOs) and to meet federal registration requirements.
Completing an MU1R Filing
Follow these steps to create and complete a new MU1R filing for your institution in NMLS.
Attesting and Submitting an MU1R Filing
After completing all sections of the MU1R, attest to the filing and submit it in NMLS.
Paying for an MU1R Filing
After attesting to an MU1R filing, you must submit payment in NMLS using a credit card or ACH transfer.
Viewing a Pending MU1R Filing
Pending MU1R filings can be accessed, reviewed, and edited until they are submitted in NMLS.
Viewing Historical MU1R Filings
Use the Historical Filings screen in NMLS to review previously submitted MU1R filings and compare changes between them.
MU1R Key Terms
Definitions of terms frequently used when completing and managing MU1R filings in NMLS.
Federally regulated institutions must keep their MU1R filings up to date in NMLS to ensure compliance and accurate records.
Amending the MU1R Filing
Submit amendments to your institution’s MU1R as changes occur. This task shows how to create or continue an MU1R amendment and submit it in NMLS.
Updating Your Institution’s Legal Name
Before amending the MU1R, ensure your institution’s new legal name is updated in the Federal Reserve’s NIC Database. Then request and process the legal name change through NMLS and submit the update.
Viewing a Pending MU1R Filing
Pending MU1R filings can be accessed, reviewed, and edited until they are submitted in NMLS.
Confirming Your Institution Registration Status
You can confirm your institution’s registration status at any time by viewing the Composite View tab or by checking the Historical Filings screen in NMLS.
Institutions must register their Mortgage Loan Originators (MLOs) in NMLS by creating or uploading records, completing MU4R filings, confirming employment, and paying required fees. This section describes the institution’s responsibilities in that process.
Institution Access to MLO Records in NMLS
Institutions must have access to an MLO’s record in NMLS before they can view information or submit filings on the MLO’s behalf.
MLO Batch Upload
The MLO Batch Upload process allows institutions to register multiple Mortgage Loan Originators (MLOs) at one time by creating and submitting a batch file to NMLS.
Institution-Initiated MU4R Filing
Institutions can initiate and complete an MU4R filing on behalf of a Mortgage Loan Originator (MLO), which the MLO must attest to before submission and payment.
Employment Management
Employment Management in NMLS allows institutions to confirm, reject, correct, or terminate Mortgage Loan Originator (MLO) employment records.
Managing MLO Criminal Background Checks
Institutions can track the status and view the results of Mortgage Loan Originators’ (MLOs) Criminal Background Checks (CBCs) through NMLS.
Paying MU4R Fees
Institutions are responsible for paying fees associated with MU4R filings submitted on behalf of Mortgage Loan Originators (MLOs).
Institutions are responsible for keeping Mortgage Loan Originator (MLO) employment and registration records accurate and up to date in NMLS.
Editing MLO Employment Start Date
Edit the employment start date for an MLO record when the original date was entered incorrectly or requires updating.
Requesting Corrections to Employment Information
Request a correction to an MLO’s employment record in NMLS when submitted information is inaccurate or incomplete.
Recalling Previously Submitted Employment Information Correction Requests
Recall a correction request for an MLO’s employment record in NMLS when the request is no longer valid or needs to be withdrawn.
Amending MU4R Filings on Behalf of an MLO
Initiate or recall an MU4R amendment filing for an MLO to ensure records remain accurate and current in NMLS.
Terminating Employment Records
Institutions can terminate MLO employment records in NMLS either individually or in bulk using a CSV upload process.
Federal institutions renew their registration annually in NMLS and then request renewal/reactivation for employed MLOs. This topic explains what renewal/reactivation is, when it occurs, fees, and how institutions and MLOs complete the process.
Submitting an Institution Renewal or Reactivation Request
Renew or reactivate your institution’s federal registration in NMLS before submitting renewal/reactivation requests for employed MLOs.
Renewing and Reactivating MLO Registrations
Institutions must request renewal or reactivation of employed MLOs in NMLS after completing the institution renewal. MLOs must then attest to their records to complete the process.
Using the Renewal/Reactivation Activity Report
The Renewal/Reactivation Activity Report provides real-time information on MLO eligibility and status, helping institutions track and manage renewals and reactivations.
Understanding Renewal and Reactivation Statuses
Renewal and reactivation statuses in NMLS indicate whether an MLO has completed, is pending, or has failed to renew/reactivate. Institutions use these statuses to track progress and manage compliance.
Key Terms for Renewal and Reactivation
Definitions of terms used in the federal institution and MLO renewal/reactivation process in NMLS.
The Mergers and Acquisitions (M&A) functionality in NMLS allows institutions to transfer the employment records of Mortgage Loan Originators (MLOs) that move as a result of a merger, acquisition, or corporate reorganization.
Uploading a Merger and Acquisition Transfer File
Upload a CSV file to NMLS to transfer Mortgage Loan Originator (MLO) employment records as part of a merger, acquisition, or corporate reorganization.
Viewing Processed Merger and Acquisition Transfer Files
View processed M&A transfer files in NMLS to confirm completed transfers and identify any rejected records.
Handling Rejected Merger and Acquisition Transfer Files
Review and correct errors in rejected M&A transfer files to ensure successful processing of MLO employment transfers in NMLS.
Paying Merger and Acquisition Fees
Pay fees in NMLS associated with M&A transfer files submitted by your institution.
Tracking the Status of Merger and Acquisition Transfers
Track the status of M&A transfers in NMLS to monitor whether MLOs have accepted, denied, or left pending the transfer of their employment records.
Using NMLS Reports
Institutions can generate reports in NMLS to view criminal background check (CBC) status, MLO registration and employment information, and detailed MU4R data.
Accessibility Guide
NMLS is committed to making our sites accessible to all users, including those with disabilities in accordance with Section 508 of the Rehabilitation Act of 1973, as amended. NMLS makes an effort to publish only material that is fully accessible.
CFPB Privacy Notice
Notice of Collection under the Privacy Act of 1974, 5 U.S.C. § 552a As Amended (Privacy Act Notice). The information that you provide to the Nationwide Multistate Licensing System (NMLS) will be used to register and manage accounts for mortgage loan originators.
Privacy Act Statement
This privacy act statement is located on the back of the FD-258 fingerprint card.
Benefits of Electronic (Live Scan) vs. Paper Card Fingerprint Capture
When searching for a fingerprinting location, the results returned by the search use the address you provide and display either (1) Live Scan locations only or (2) Live Scan and Paper Card locations. As illustrated below, fingerprint capture via Live Scan costs less, can be scheduled more quickly, requires less action by the MLO, and results in fewer illegible prints than the Paper Card method.
Log In Settings Incorrect?
NMLS sets browser cookies to remember your login context (state or federal). If you choose the incorrect option when logging in and land on the state log in page instead of the federal log in page (or vice versa) you can manually delete your web browser cookies to reset your log in settings options.
Navigating Between State and Federal Contexts
NMLS allows individual MLOs to toggle between the “State” context for state licensing purposes and the “Federal” context for federal registration purposes. Follow the steps below to ensure you are logged in to the correct context of NMLS.

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Contact the NMLS Call Center with any questions: 1-855-665-7123
Monday - Friday from 9:00AM to 9:00PM ET
Available from all U.S. States and Territories.