Reviewing Renewal and Reactivation Notifications

Institutions can monitor MLO renewal and attestation activity by reviewing nightly email notifications sent by NMLS.

About this task

Institutions receive nightly email notifications summarizing MLO renewal and attestation activity. These notifications help administrators track progress without having to run the Renewal/Reactivation Activity Report daily.

Procedure

  1. Open the renewal notification email sent by NMLS to your institution’s designated contact.
  2. Review the notification to determine the volume of MLOs who attested on the prior day.
    Note: If more than 500 MLOs completed attestation, the notification includes a high-volume format. If fewer than 500 MLOs completed attestation, the notification includes a low-volume format.
  3. Use the information in the notification to confirm MLO progress and follow up with individuals who have not attested.

Results

The institution reviews nightly notifications and confirms that MLOs are completing renewal attestation. Outstanding MLOs can be contacted directly to ensure completion by the December 31 deadline.