Home
Registering Your MLOs with NMLS
Institutions must register their Mortgage Loan Originators (MLOs) in NMLS by creating or uploading records, completing MU4R filings, confirming employment, and paying required fees. This section describes the institution’s responsibilities in that process.
Managing MLO Criminal Background Checks
Institutions can track the status and view the results of Mortgage Loan Originators’ (MLOs) Criminal Background Checks (CBCs) through NMLS.
NMLS Identity Verification for CHRI Access
This guide explains how to complete identity verification (IDV) in NMLS for users with CHRI access. NMLS uses Socure to perform IDV.

Registering Your MLOs with NMLS
Institutions must register their Mortgage Loan Originators (MLOs) in NMLS by creating or uploading records, completing MU4R filings, confirming employment, and paying required fees. This section describes the institution’s responsibilities in that process.
- Institution Access to MLO Records in NMLS
  Institutions must have access to an MLO’s record in NMLS before they can view information or submit filings on the MLO’s behalf.
- MLO Batch Upload
  The MLO Batch Upload process allows institutions to register multiple Mortgage Loan Originators (MLOs) at one time by creating and submitting a batch file to NMLS.
- Institution-Initiated MU4R Filing
  Institutions can initiate and complete an MU4R filing on behalf of a Mortgage Loan Originator (MLO), which the MLO must attest to before submission and payment.
- Employment Management
  Employment Management in NMLS allows institutions to confirm, reject, correct, or terminate Mortgage Loan Originator (MLO) employment records.
- Managing MLO Criminal Background Checks
  Institutions can track the status and view the results of Mortgage Loan Originators’ (MLOs) Criminal Background Checks (CBCs) through NMLS.
  - Criminal Background Check
    Prior to registration, mortgage loan originators (MLOs) must submit fingerprints to NMLS (unless they already have fingerprints on file with NMLS) and authorize NMLS to process a criminal background check (CBC) with the FBI. The results of the CBC are returned to the employing institution through NMLS.
  - Group Appointments and Group Scheduling for Fingerprinting
    Prior to a group appointment or group scheduling, a Criminal Background Check Authorization must be submitted in NMLS for each individual that will be fingerprinted during the session. Each individual will need to print out and bring a copy of the Criminal Background Check Requests page from their NMLS account.
  - Checking the Status of a CBC Request
    Check the status of a Mortgage Loan Originator’s (MLO’s) Criminal Background Check (CBC) request in NMLS.
  - Viewing the Results of a CBC
    View the results of a Mortgage Loan Originator’s (MLO’s) Criminal Background Check (CBC) once the request is complete in NMLS.
  - NMLS Identity Verification for CHRI Access
    This guide explains how to complete identity verification (IDV) in NMLS for users with CHRI access. NMLS uses Socure to perform IDV.
    - Completing the Information Check
      This part of the process asks for basic identifying information and a mobile phone number that can be used to verify your identity.
    - Completing Document Upload
      After completing the Identity Verification form and providing your phone number, you are prompted to continue the process on your phone to share a picture of your government issued ID.
    - Mobile Device Requirements
      NMLS uses Socure to perform IDV. The process requires a mobile phone with the following hardware and software requirements.
    - Identity Verification (IDV) Rollout FAQs
      Answers to your questions about IDV for individuals with access to Criminial History Report Information (CHRI).

NMLS Identity Verification for CHRI Access

This guide explains how to complete identity verification (IDV) in NMLS for users with CHRI access. NMLS uses Socure to perform IDV.

Important: If you believe you should not complete IDV, contact your administrator to remove CHRI-related roles.

The IDV Process, technical requirements, and FAQs:

Contact the NMLS Call Center with any questions: 1-855-665-7123
Monday - Friday from 9:00AM to 9:00PM ET
Available from all U.S. States and Territories.