System Tasks, Information Requests, License Items, and Alerts for Individuals

Learn about system tasks, information requests, license items, and alerts for individuals in NMLS. These are items that require your attention and response in NMLS.

Overview

After submitting your MU4 filing, regulators and the system may generate items that require your attention. These items help move your application forward and ensure all requirements are met.

This topic explains information requests (“IRs”), system tasks, and license items. These features are intended to improve visibility, clarity, and timely completion of required user actions.

Information Requests (NMLS Connect)
Created by regulators to request additional information or clarification.
System Tasks (NMLS Connect)
Generated automatically by the system to prompt you to take a specific action, such as resolving an issue or completing a required step.
License Items (NMLS Classic)
Some system-generated license items remain in NMLS Classic and continue to be managed there.

New Features (NMLS August 2026 Release)

Type Name Expected User Action
Information Request Information Request Update record and/or provide a response to the regulator’s IR.
System Task Pay Outstanding Agency Fee Pay an outstanding agency fee associated with a license or license application.
System Task Grant Access to Start Employer Sponsorship Grant employer access and obtain employer sponsorship for a license.
System Task Get Employer Sponsorship Obtain employer sponsorship for a license.
System Task Credit Report Required - Frozen Credit File Resolve a frozen credit file so the required credit report can be obtained.
System Task Get Fingerprinted Submit fingerprints needed for a background check or related requirement.
System Task Federal CBC for License Application Submit fingerprints needed for a background check or related requirement – license specific.

Alert Types

Individuals may be notified about information requests and system tasks through one or more channels:

  • Emails: Provides an external alert that an information request or system task has been added, updated, or requires action.
  • My Tasks: When the information request or system task requires action, it appears in the user’s My Tasks list in NMLS Connect.
  • Notification Bell: The notification bell provides reminders for actions required in NMLS. Select the notification bell to view reminders and receive navigation assistance to complete actions. A number displayed on the bell indicates how many unread notifications exist.
    Note:
    With the NMLS August 2026 release, additional notifications are available through the notification bell in NMLS Connect. The notification center is accessible via the notification bell icon. Unread items are indicated by a badge count on the notification bell.
    • Company Relationship Established / Updated
    • Company Relationship Terminated
    • Individual License Item Added
    • Test Enrollment Ready
    • Individual License Status Change