Identifying Contact Employees

Learn how to add or edit company contact employees in the Contact Employees section of the Company (MU1) Form in NMLS.

About this task

Applicants and licensees must designate company contact employees in NMLS. This includes a Primary Company Contact, who is responsible for receiving and disseminating compliance and licensing information, and a Primary Consumer Complaint Contact. If permitted by the state, one person may serve both roles.

Companies may also add non-primary contact employees who serve specific roles related to industry type, area of responsibility, or state.

For policy guidance on contact employee requirements, see the NMLS Policy Guide.

Procedure

  1. Navigate to the NMLS Login page (State Context).
  2. Log in to your NMLS account.
  3. Select Filing > Company (MU1) from the menu.
    The Company Filing screen is displayed.
  4. Select Create New Filing.
    The Company Form (MU1) opens, beginning on the Business Activities screen.
  5. In the left navigation panel, select Contact Employees.
  6. Click the Add button to enter a new contact employee.
  7. To add a Primary Company Contact or Primary Consumer Complaint Contact, check the appropriate box at the top of the form.
    Note: For primary contacts, you do not need to select industries, areas of responsibility, or states.
  8. To add a non-primary contact employee, leave both primary checkboxes unchecked and complete the required contact fields.
  9. Select the relevant Industry Type(s), Area(s) of Responsibility, and State(s) for the non-primary contact.
  10. Click Save to finalize the entry.