Account Administrator and Organization User Initial Log in

Upon the initial login to NMLS, Account Administrators and organization users are required to pay the NMLS subscription fee, register their two-factor credential, and reset their password. In addition, they will be required to create a Security Question and Security Answer.

About this task

The Security Question and Security Answer are used to verify the identity of the user when they have forgotten their password. To login to NMLS for the first time:

Procedure

  1. Navigate to the NMLS Login page.
  2. Enter User Name and system generated Password.
  3. Select Log In.
    Note: It is best to copy and paste the temporary password into the password field from the email you received.
    Note: NMLS users who will have access to personally identifying information in the system (including institutions) require a two-factor authentication process. Those users will require a numerical code from VeriSign which can be accessed by key fob, smart phone, or web browser in addition to their user name and password to log into NMLS. Users that require two-factor authentication must pay a subscription fee before their initial log in to the system. This is an annual fee. See NMLS Two-Factor Authentication for more information.
  4. Review the Industry Terms of Use, then select I Agree.
  5. Select Pay Fee.
  6. Select Pay Invoice.
  7. Review the Payment Terms and Conditions, then select I Agree.
  8. Select a Payment Type:
    • Credit Card
    • Bank Account
  9. Complete all required fields for Credit Card Information or Bank Account Information.
    Note: Required fields are denoted with an asterisk *.
  10. Select Next.
    The One Time Payment - Review Payment screen is displayed.
  11. Select Confirm and Submit.
    The One Time Payment - Review Payment screen displays the Payment Confirmation information.
  12. Optional: Select Print to retain a copy of the confirmation number.
  13. Select Finish.
    The NMLS Login screen is displayed.
  14. Enter User Name and system generated Password.
  15. Select Log In.
  16. Review the Industry Terms of Use, then select I Agree.
  17. Select Register on the Register VIP Credential with NMLS screen.
  18. Enter the Credential ID in the Step 1 text field.
  19. Enter the generated six digit security code in the Step 2 text field.
  20. Enter the generated six digit security code in the Step 3 text field.
  21. Select Register.
    Note: A new security code is created every 30 seconds, so it may take up to thirty seconds to generate the second code. Click the links provided on the registration page for more information on where the Credential ID is located and/or how to generate the Security Codes.
    The Change your Password screen is displayed.
  22. Enter the system generated password in the Current Password field.
  23. Enter a new password in the New Password field.
  24. Re-enter the new password in the Confirm New Password field.
  25. Select Change Password.
    The Change Password Question and Answer screen is displayed.
  26. Enter password (the new password created on the previous page) in the Password field.
  27. Enter a question in the Security Question field.
  28. Enter the answer to your question in the Security Answer field.
  29. Select Change Security Question and Answer.
    The Register VIP Credential with NMLS screen is displayed.
  30. Select Continue.
    The NMLS Home Screen is diplayed.