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Account Administration
Overview of the account administration process for company and institution Account Administrators.
Managing Notifications
An Account Administrator or Institution User with the Manage Notification Contacts role can manage notifications for an institution.
Deleting a Notification Contact
An individual can be removed as a contact for NMLS notification emails.

Account Administration
Overview of the account administration process for company and institution Account Administrators.
- Request a Company or Institution Account
  A state-licensed company for federally registered institution must submit the Company Account Request Form to gain access to NMLS for the first time.
- Choosing your Account Administrators
  The Account Administrators for your company are persons of your company’s choosing that will have full access to your company’s record on NMLS and will be able to fill out and submit a complete company record (Form MU1 or MU1R) to any participating state regulator or the Federal Registry.
- Creating an Organization User
  The Primary or Secondary Account Administrators (AAs) are the only individuals that can create and manage other Organization Users (OUs) to assist with performing tasks in NMLS. Each OU is assigned specific roles by an AA, which determines the tasks that can be performed.
- Managing Organization User Information
  How Account Administrators can modify organization user information in NMLS.
- Modifying Organization User Account Roles
  An Account Administrator can remove access or grant additional access to NMLS functionality by modifying the roles the organization user has.
- Enabling or Disabling User Accounts
  An organization user whose account has been disabled by an account administrator will not be able to log in to NMLS. The user will be able to log in to NMLS only after the account has been enabled by an account administrator.
- Deleting a User Account
  A deleted organization user account cannot be re-used. A new user account will have to be created by an account administrator in order for the user to log in to NMLS.
- Account Administrator and Organization User Initial Log in
  Upon the initial login to NMLS, Account Administrators and organization users are required to pay the NMLS subscription fee, register their two-factor credential, and reset their password. In addition, they will be required to create a Security Question and Security Answer.
- NMLS Two-Factor Authentication
  An overview of how to obtain a two-factor authentication for NMLS if it is required for your account. Also includes security credential options..
- Managing Notifications
  An Account Administrator or Institution User with the Manage Notification Contacts role can manage notifications for an institution.
  - Adding a Notfication Contact
    How to assign notifications to users in your organization. If no user is assigned to receive a notification, it will be sent to the company or institution Account Administrators.
  - Modifying the Notification Assignments for an Individual
    Individuals will receive email notifactions for each selected notification type.
  - Deleting a Notification Contact
    An individual can be removed as a contact for NMLS notification emails.
  - Institution Notifications
    An institution can receive notifications related to the institution as well as MLOs employed by the institution.
  - Individual Notifications for Federally-registered MLOs
    Notifications are automatically sent to MLOs who have an individual account in NMLS. MLOs do not have the option to select which notifications they would like to receive.

Deleting a Notification Contact

An individual can be removed as a contact for NMLS notification emails.

About this task

This does not affect the user's NMLS account.

Procedure

Login to NMLS.
- State login
- Federal login
Select Admin > Manage Notifications.
Select the delete icon next to the desired individual’s name.
A confirmation window is displayed.
Select OK.
The selected individual is removed as a notification contact.

Contact the NMLS Call Center with any questions: 1-855-665-7123
Monday - Friday from 9:00AM to 9:00PM ET
Available from all U.S. States and Territories.