Managing Organization User Information

How Account Administrators can modify organization user information in NMLS.

About this task

The following information for any organization user (OU) can be modified by an Account Administrator (AA):
  • First name
  • Middle Name
  • Last name
  • Phone Number
  • Email Address

Procedure

  1. Navigate to the NMLS Login page.
  2. Log in to your NMLS account.
  3. Select Admin > User Account Profile
  4. Enter the individual’s Username, First, or Last Name, or leave the search criteria blank to get a list of all users.
  5. Select Search.
  6. Select the desired username hyperlink.
  7. Select Manage Roles.
    Note: If a user's account is disabled in the system, no assigned roles are displayed for the user until their username is enabled again.
  8. Change the appropriate information for the selected user.
  9. Select Save to save the updates or Cancel to return to the User Account profile.