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Account Administration
Overview of the account administration process for company and institution Account Administrators.
NMLS Invoices
How to pay for an invoice through your NMLS account.

Account Administration
Overview of the account administration process for company and institution Account Administrators.
- Request a Company or Institution Account
  A state-licensed company for federally registered institution must submit the Company Account Request Form to gain access to NMLS for the first time.
- Requesting Federal Filing Authority
  How state-licensed companies request access to the state context of NMLS.
- Requesting State Filing Authority
  How federally registered institutions request access to the state context of NMLS.
- Choosing your Account Administrators
  The Account Administrators for your company are persons of your company’s choosing that will have full access to your company’s record on NMLS and will be able to fill out and submit a complete company record (Form MU1 or MU1R) to any participating state regulator or the Federal Registry.
- Creating an Organization User
  The Primary or Secondary Account Administrators (AAs) are the only individuals that can create and manage other Organization Users (OUs) to assist with performing tasks in NMLS. Each OU is assigned specific roles by an AA, which determines the tasks that can be performed.
- Managing Organization User Information
  How Account Administrators can modify organization user information in NMLS.
- Modifying Organization User Account Roles
  An Account Administrator can remove access or grant additional access to NMLS functionality by modifying the roles the organization user has.
- Enabling or Disabling User Accounts
  An organization user whose account has been disabled by an account administrator will not be able to log in to NMLS. The user will be able to log in to NMLS only after the account has been enabled by an account administrator.
- Deleting a User Account
  A deleted organization user account cannot be re-used. A new user account will have to be created by an account administrator in order for the user to log in to NMLS.
- Account Administrator and Organization User Initial Log in
  Upon the initial login to NMLS, Account Administrators and organization users are required to pay the NMLS subscription fee, register their two-factor credential, and reset their password. In addition, they will be required to create a Security Question and Security Answer.
- NMLS Two-Factor Authentication
  An overview of how to obtain a two-factor authentication for NMLS if it is required for your account. Also includes security credential options..
- Managing Notifications
  An Account Administrator or Institution User with the Manage Notification Contacts role can manage notifications for an institution.
- NMLS Invoices
  How to pay for an invoice through your NMLS account.
  - Paying for an Unpaid Invoice
    Instructions for how to pay an unpaid invoice through your NMLS account.
  - Repaying a Failed Invoice Payment
    How to repay a failed invoice payment through your NMLS account.
  - Paying an Invoice When NMLS Access is Restricted
    How to pay for an invoice when your NMLS account access is restricted.

NMLS Invoices

How to pay for an invoice through your NMLS account.

The Invoice section of NMLS allows a user to view outstanding invoices. Users can also search for, review, pay and/or print invoices that are paid, unpaid, canceled, or have failed payment.

NMLS restricts access for all users associated with an NMLS entity that has an unpaid or failed payment invoice that has not been repaid within 30 days. The exception to this rule is for an Agency Fee Invoice (AFI) that is created by the regulator. Unpaid AFIs do not restrict your access to NMLS but may impact your ability to request the renewal of your license. Full access is restored when all invoices sufficiently overdue to restrict access are paid.

Contact the NMLS Call Center with any questions: 1-855-665-7123
Monday - Friday from 9:00AM to 9:00PM ET
Available from all U.S. States and Territories.