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Before You Apply
Before you apply for an individual license or registration in NMLS, there are a several tasks you need to complete.
User Accounts and Profiles
This section introduces individual user accounts and profiles in NMLS, including how accounts are created, managed, and updated. It provides an overview of related tasks and explains where users can find detailed instructions for completing common account and profile activities.
NMLS Account Update and Account Recovery
Understand how to update your NMLS account and recover your username and password.

Before You Apply
Before you apply for an individual license or registration in NMLS, there are a several tasks you need to complete.
- User Accounts and Profiles
  This section introduces individual user accounts and profiles in NMLS, including how accounts are created, managed, and updated. It provides an overview of related tasks and explains where users can find detailed instructions for completing common account and profile activities.
  - Request an Individual NMLS Account
    If you are a Mortgage Loan Originator, Control Person, Qualifying Individual, or Branch Manager, you need an NMLS Account to create and attest to your record in NMLS.
  - NMLS Account Update and Account Recovery
    Understand how to update your NMLS account and recover your username and password.
    - Logging in and Updating Your NMLS Account
      This task explains how to log in and update your NMLS account, a process that all industry companies and individual users must complete. NMLS has updated how you log in, and you must provide an e-mail address that is used for account recovery and can be used to log into NMLS
    - NMLS Account Recovery
      NMLS allows you to recover your username or password in case you have forgotten them, your account has been locked due to too many failed login attempts, or your account has been disabled after an extended period of inactivity.
  - Consolidating and Switching NMLS Accounts
    This guide explains the account consolidation process, allowing users with multiple NMLS accounts to use a single login to access all their accounts. Users are encouraged to consolidate their accounts.
  - Managing NMLS User Profiles
    Understand the different capabilities available in NMLS for managing your user profile.
- Working with Your Employer for License or Registration Applications
  Before beginning your application, check with your employer to understand how they may support or participate in the process.
- Gathering Requirements
  Understand how to identify and collect the information and documents needed to complete filings in NMLS.
- Completing Pre-Licensure Education
  Understand the process for completing Pre-Licensure Education in pursuit of an individual NMLS license.
- Passing the SAFE MLO Test
  Understand the requirements and structure of the SAFE Mortgage Loan Originator (MLO) Test, and how to prepare for and schedule your exam.

NMLS Account Update and Account Recovery

Understand how to update your NMLS account and recover your username and password.

NMLS has features that allow you to manage your account and recover your login information if you have forgotten it.

See the following topics for more information:

Contact the NMLS Call Center with any questions: 1-855-665-7123
Monday - Friday from 9:00AM to 9:00PM ET
Available from all U.S. States and Territories.