Handling Regulator Returns for Electronic Surety Bonds (ESBs)

Explains how Surety Companies and Surety Bond Producers review, correct, and resubmit a bond that a regulator has returned to surety in NMLS.

About this task

Regulators can return a bond to the surety when information on the bond or its riders is incomplete or incorrect. Returned bonds appear in NMLS with a Returned to Surety status and include a regulator note describing the reason for return. Surety users can amend and resubmit the bond or, if necessary, void the bond and create a replacement.

Note: All riders associated with a returned bond are automatically voided by the system. Delivered riders are captured in the returned bond snapshot; pending riders are not.

Procedure

  1. Log in to NMLS.
  2. From the Home screen, click the Tasks tab.
  3. Within the Tasks tab, click Surety Bond Management either in the top menu bar or in the main description panel.
  4. Click Manage Bonds.
  5. Use the filtering options to locate bonds with a Returned to Surety status. Click the Manage button next to the applicable bond.
    The regulator’s note and the return reason appear on the Manage Bond page.
  6. To view the returned bond details, click View Bond Status Transactions and then View Detail in the Returned to Surety by Regulator row.
  7. Click Edit at the bottom of the page to amend the bond. Make the required corrections, then click Save & Proceed.
  8. Select the attestation checkbox, then click Sign to send the corrected bond to the licensee for review and signature.
  9. If the bond must be voided instead of amended, click Void Bond, enter a brief note, and complete the attestation.
    Only Surety Company users can void a returned bond. The bond number becomes available for reuse after voiding.

Results

After the licensee signs the recreated bond and completes the Mark Ready process, NMLS redelivers the bond to the regulator for review.

Note: Returned, amended, and voided bonds appear in the Surety Bond Transaction Report for tracking and audit purposes.