Account Administration

Account Administrator (Institution)

Account Administrators are identified through the entitlement process and are the only persons inside an institution that can set up access and rights for additional users in NMLS. Since Account Administrators are the only parties that can create and manage users for an institution, it is strongly suggested that at least two Account Administrators are assigned (see Choosing your Account Administrators). Institutions are allowed up to six Account Administrators, the first two of which can be identified in the Company Account Request Form. Additional Account Administrators can be established by contacting the NMLS call center.

An Account Administrator can:

• Create accounts for users in an institution who will be using NMLS. This process systematically creates a user name and password for the user
• Manage roles for organization user accounts
• Manage system generated notifications
• Modify an account admin and/or organization user’s account information (First and Last Name, Phone Number and Email Address)
• Enable or disable an account admin and/or organization user’s accounts
• Delete an account admin and /or organization user’s accounts
• De-register an organization user’s VIP subscription credential

An Account Administrator cannot:

• Manage roles for their own account or the account of another account admin
• Create another account administer account
• Reset the user name and password for an individual user account