Hours of Operation

Call center and system hours of availability.

Call Center

The NMLS Call Center is open 9:00 am to 9:00 pm (Eastern Time), Monday through Friday.

Toll Free Number 1-855-NMLS-123 (1-855-665-7123)

System

Table 1. The Nationwide Multistate Licensing System is available as follows (all times are shown in Eastern Time):
Full Availability Start End
Weekday (Monday - Friday) 7:00 am 11:00 pm
Saturday (except third Saturday of each calendar month) 8:00 am 6:00 pm
Table 2. The Nationwide Multistate Licensing System has limited availability as follows (all times are shown in Eastern Time):
Limited Availability1 Start End
Weekday (Monday - Friday) 11:00 pm 1:45 am
Saturday (except third Saturday of each calendar month) 6:00 pm 8:00 pm
Third Saturday of each month 8:00 am 8:00 pm
Sunday 8:00 am 8:00 pm
Martin Luther King Jr. Birthday Presidents Day​ Memorial Day Juneteenth ​Independence Day Labor Day 8:00 am 8:00 pm
Table 3. The Nationwide Multistate Licensing System has no availability as follows (all times are shown in Eastern Time):
No Availability Start End
New Year's Day Thanksgiving Day Christmas Day
1 During periods of Limited Availability, the System will be operational but availability will not be guaranteed. The System may experience periods of planned or emergency maintenance, with the understanding that system users will be provided advanced notice where possible.