Hours of Operation
Call center and system hours of availability.
Call Center
The NMLS Call Center is open 9:00 am to 9:00 pm (Eastern Time), Monday through Friday.
Toll Free Number 1-855-NMLS-123 (1-855-665-7123)
System
| Full Availability | Start | End |
|---|---|---|
| Weekday (Monday - Friday) | 7:00 am | 11:00 pm |
| Saturday (except third Saturday of each calendar month) | 8:00 am | 6:00 pm |
| Limited Availability1 | Start | End |
|---|---|---|
| Weekday (Monday - Friday) | 11:00 pm | 1:45 am |
| Saturday (except third Saturday of each calendar month) | 6:00 pm | 8:00 pm |
| Third Saturday of each month | 8:00 am | 8:00 pm |
| Sunday | 8:00 am | 8:00 pm |
| Martin Luther King Jr. Birthday Presidents Day Memorial Day Juneteenth Independence Day Labor Day | 8:00 am | 8:00 pm |
| No Availability | Start | End |
|---|---|---|
| New Year's Day Thanksgiving Day Christmas Day |
1 During periods of Limited Availability, the System
will be operational but availability will not be guaranteed. The System may
experience periods of planned or emergency maintenance, with the understanding
that system users will be provided advanced notice where possible.
