8.0 Test Center Policies

8.1 Test Center Policies

In addition to the NMLS Rules of Conduct, the following policies are observed at each Prometric test center.

Please go to Prometric Site for a complete listing of test center policies.

• Basic calculators are provided at the test center. Calculator malfunctions are not grounds for challenging test results or requesting additional test time.
• Candidates must store all personal items in a secured locker as instructed by the Test Center Administrator (TCA) or return items to their vehicles. All electronic devices must be turned off before storing them in a locker. The test center is not responsible for lost, stolen or misplaced personal items.
• No personal items are allowed in the testing room. Personal items include, but are not limited to cellular phones, handheld computers/personal digital assistants (PDAs) or other electronic devices, pagers, watches, wallets, purses, firearms or other weapons, hats, bags, coats, books and/or notes, pens or pencils. You will be asked to empty and turn your pockets inside out prior to every entry into the test room to confirm that you have no prohibited items.
• Dictionaries, books, papers (including scratch paper), and reference materials are not permitted in the test room. Candidates are strongly urged not to bring such materials to the test center. Upon entering and being seated in the testing room, the TCA will provide the candidates with a 4-function basic calculator and with writing materials. The candidate may not write on the wipe board before the test begins or remove these items from the test room.
• Eating, drinking, chewing gum, smoking and/or making noise that creates a disturbance for other candidates is prohibited during testing.
• Candidates are allowed to take unscheduled breaks. To request an unscheduled break, candidates must raise their hands to get the TCA’s attention. Once granted the break, candidates must leave the testing room. The test clock will NOT stop while candidates are taking a break, thus candidates’ test times will be shortened.
• Candidates are not permitted to leave the floor or building for any reason while on a scheduled or unscheduled break. If candidates are discovered to have left the floor or building, they may be dismissed.
• While taking an unscheduled break, candidates are not permitted to access personal items that are being stored during the test, including but not limited to - cellular phones, PDAs, test notes, study guides.
• If candidates do not follow the NMLS Rules of Conduct, they will be reported to NMLS.