The credit report processing and the Identity Verification (IDV) process may cause NMLS reinstatement issues. If an individual licensee's demographic information (name, address, etc.) has changed since first applying for a state license in NMLS, the licensee may be prompted to complete the IDV process again as part of their request for renewal.
If you receive an email after submitting your renewal request(s) indicating that your submission failed to process due to a failed credit report, something in your record or background has changed and an IDV check needs to be completed. Instructions to complete the IDV check so your renewal submission can process can be found here. NOTE: Due to heavy call volume we've expanded online support options to include account password resets/unlocks, account email changes, status of license/registration renewal. Support Request Forms can be found here. Estimated turnaround time for these requests is one business day or less. These options will be available until January 15, 2022.
The 2022 Renewal Period ended at midnight ET on December 31, 2021.
The Reinstatement Period will start Jan. 2, 2022 and end at midnight ET on Feb. 28, 2022.
Review the State Licensing Annual Renewal information below for steps to renew your license.
New Renewal Checklist Format for 2022 Renewal Period
See Viewing and Exporting NMLS License Renewal Checklists for more information.
Free, Online Renewal Courses