The NMLS Ombudsman provides the mortgage industry and other interested parties with a neutral venue to discuss issues or concerns regarding NMLS and/or mortgage licensing. The objective of the NMLS Ombudsman is to foster constructive dialogue between industry users of NMLS and state regulators to mutually work toward the goal of modern and efficient mortgage regulation.
The NMLS Ombudsman is a resource to the mortgage industry with the goal of assisting in the resolution of mortgage licensing issues and NMLS. The NMLS Ombudsman is available to discuss matters in a confidential manner and to help assist with the resolution of these matters by identifying options for resolving the issue and/or by directing the issue to the appropriate party or office.
The Ombudsman will host open meetings twice a year with industry representatives. In addition to these regularly scheduled meetings, the NMLS Ombudsman is available to meet on an ad hoc basis throughout the year as needed. The NMLS Ombudsman sits on the NMLS’ Mortgage Licensing Policy Committee and reports directly to the Board of Managers of the State Regulatory Registry LLC.
The current NMLS Ombudsman is Deborah Bortner, Director of Consumer Services with the Washington Department of Financial Institutions.
Comments concerning NMLS, state agencies’ use of NMLS, or other relevant matters can be sent to the ombudsman at:
ombudsman@stateregulatoryregistry.org
Upcoming Meetings:
August 10, 2010, St. Louis, Missouri
Promenade Ballroom of the Westin Hotel |
 Agenda & Exhibits |
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To submit meeting agenda items, please email the NMLS Ombudsman and include your contact information.
Meeting Archive: